Custom Search 1

Little Mix star calls out British Airways for "poor service"

NOT PLEASED: Leigh-Anne Pinnock

LITTLE MIX singer Leigh-Ann Pinnock has called out British Airways (BA) after allegedly receiving poor customer service.

Pinnock took to the band’s Twitter account on Monday (Sep 4) to publicly air a grievance she had with the airline.

“Upset with lack of customer service at @British_Airways no communication and cbb (can’t be bothered) to help us! May avoid booking wit (sic) them in future leigh x,” she wrote to Little Mix’s 9.7 million followers.

Following her tweet, BA’s social media account quickly responded - but not before fans criticised the company.

“We're really sorry to hear this, Leigh. Could you DM us your booking reference and phone number? We'd like to call you to discuss this. ^C,” the airline’s account responded.

Leigh-Anne is yet to reply, and also added no further details about where she was flying.

This complaint follows a series of hiccups for the airline, as fellow X Factor alumni Alexandra Burke also complained about BA's service in July.

The company also experienced technical problems more than once over summer, including an IT failure that left 75,000 passengers stranded when more than 700 flights had to be cancelled in May.

The Voice is celebrating its 35th birthday this year. Share your Voice memories, comments and birthday wishes on social media, using the following hash tag: #Voice35Years

Read every story in our hardcopy newspaper for free by downloading the app.

Facebook Comments